Setting Up the Property Management System
Enabling the PMS feature from Global Settings will allow the Resort tab to appear in the Payment frame of the POS.
- On the Management Menu, click Global Settings. The Global Settings page appears.
- Scroll to the Interfaces section and click Edit next to the PMS check box (must be already selected). The PMS Management page appears.
- In the Resort drop-down list, select a resort to edit. Or, to create a new resort record, click Add New.
- In the Resort Name box, enter the resort name.
- In the PMS Software drop-down list, select desired software.
- Enter PMS code in the PMS Code box.
- Select either a PMS Serial Port and/or a Connection Method.
- As an option, you can accept gift cards by selecting the Allow check box. Important: Northwind/Maestro must be selected as the preferred PMS Software first.
- In the Database Connection box, enter connection information.
- Click Save to save any changes you’ve made.
Support categories
Common troubleshooting
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Coming soon.
Events
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Coming soon
Hardware
Online booking
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Coming soon
POS
- Adding Gratuity
- Adding Items by Department
- Adding Miscellaneous Items
- Adding Quick Items
- Applying a Payment to an Event Balance
- Applying an Event Payment to a Store Balance
- Clocking In and Out
- Closing the Drawer
- Counting and Reconciling the Cash Drawer
- Entering Items
- Issuing a Rain Check
- Issuing Advance and Consignment Tickets
- Logging In to Point of Sale
- Managing Gift Cards and Certificates
- Managing Transactions
- Paying on Account
- Paying Out from Cash Drawer and No Sale
- Placing a Transaction On Hold & Recalling Hold
- Placing a Transaction On Hold & Recalling Hold
- Pricing of Items
- Printing a Transaction on the Kitchen
- Processing a Return
- Processing Payments
- Processing Payments by Gift Card or Certificate
- Processing Payments by Loyalty Points
- Processing Payments in Other Currencies
- Processing Payments with Rain Check
- Processing Penalties
- Reprinting a Transaction
- Searching for a SKU
- Searching For and Adding Customers
- Splitting a Transaction
- Using Punch Passes
- Using the Functions Frame Overview
- Using the Keypad
- Viewing Customer Details
- Voiding a Transaction
POS admin
- Adding Inventory Items Manually
- Assigning Security Access
- Bundling Inventory Items
- Importing Inventory Data
- Logging In to Point of Sale
- Managing General Ledger
- Purchasing & Receiving Inventory Items
- Purchasing & Receiving Inventory Items
- Setting Up Automatic Batch Credit Card Payments
- Setting Up Credit Card Encryption
- Setting Up Credit Card Types & POS Cash Buttons
- Setting Up Credit Card Types & POS Cash Buttons
- Setting Up Department, Sub-Department
- Setting Up Merchant Accounts
- Setting Up Modifiers
- Setting Up Payment Types
- Setting Up Punch Pass Templates
- Setting Up Quick Items
- Setting Up Stores
- Setting Up Tax Tables
- Setting Up the Property Management System
- Setting Up Units of Conversion
- Transferring Inventory from One Store to Another
- Viewing and Emailing Inventory Received Instances
- Viewing and Printing Advanced and Credit Card Reports
- Viewing and Printing Limited Reports
- Viewing and Printing Standard Reports
Release notes / infrastructure requirements
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Coming soon
Tee sheet
- Booking or Cancelling a Tee Time
- Checking In Customers
- Checking the Weather
- Issuing a Rain Check or Refund
- Logging In to the Tee Sheet
- Managing Reservations
- Navigating the Tee Sheet
- Printing Tee Sheet Reports
- Understanding Tee Sheet Color Codes and Icons
- Using the Wait List
- Viewing Transaction Details of a Tee Time Booking