Holiday overrides for Green Fee Rates
- Select System Settings
- Underneath Tee Sheet Settings, select Green Fee Rates
- Edit the Green Fee Rates
- Find the Green Fee(s) that are available for the day that you’d like to override
- Under the “Actions” column, select the edit (pencil) icon to edit the rate(s)
- When editing the Green Fee Rate, navigate to the Overrides section on the page
- Select Add Override (or multiple overrides if you want rate breaks)
- Name the new rate(s). For example: Memorial Day AM, Memorial Day PM
- Select the start and end date
- Select the time the rate is available. For example: 7:00am-11:00am, 11:00am-2:00pm
- Find the day of the week the holiday is on and enter the new rate for the day
- Select Update

Example of a holiday override within the G1 platform
Support categories
Customers
- Charging for Memberships
- Checking a customer’s account balance
- Creating a credit account
- Creating a customer tag
- Creating custom views of Customers
- Customer information within the profile
- Exporting/printing a list of customers?
- G1 – Merge Duplicates
- How do I add a new customer?
- How do I delete a customer?
- How do I find a customer?
- Paying off an account
- Taking an event deposit
- Uploading a customer profile picture
Memberships
iPad
- Accessing the Starter/Ranger module
- Adding a customer to an order
- Adding notes to an order
- Applying and deleting specials
- Assigning printer stations to the iPad
- Checking your network and viewing the status bar
- Closing registers on the tablet
- Combining orders
- Creating an order
- Creating and editing table management
- Displaying menus and product groups
- GOLFNOW Payments PIN pad workflow on the iPad
- Locking the iPad
- Moneris PIN pad workflow on the iPad
- Monitoring “Pace of Play”
- Overriding autogratuity on an order
- Paying for an order
- Paying for an order using account credit
- Paying for an order with a split transaction
- Preventing Cash Closes with open orders
- Splitting an order
- Switching users
- Transferring orders to a different server
- Updating the number of guests on an order
- Uploading a customer profile picture
- Utilizing Dark Mode within G1
- Utilizing digital cart agreements
- Utilizing paperless tips for credit cards
- Utilizing table management
- Utilizing tips
Gift certificates and cards
- Checking the balance of a gift card
- Creating gift certificate templates
- How do I change a gift certificate’s expiration date?
- How do I delete a gift certificate template?
- How do I find a purchased gift card/certificate?
- How do I reprint a gift certificate?
- How do I void a gift card/certificate?
- Issuing a gift card
- Redeeming a gift card/certificate
Merchant processing and POS
- Bluetooth credit card reader pairing guide
- Credit Card Surcharging
- Entering sales and service taxes
- Moneris PIN pad workflow (desktop)
- Moneris PIN pad workflow on the iPad
- Moneris wireless PIN pad workflow
- Payments by GOLF Business Solutions PIN pad workflow (desktop)
- PIN Pad Custom Tip Amounts
- When will credit card transactions appear in my bank account?
Orders
- Adding tips after choosing a payment method
- Applying specials
- Backdating Orders
- Cash Payins & Payouts
- Closed order view
- Creating & managing orders
- Creating and using "Cost +" specials
- Editing a cash close
- Editing receipt messages
- End of day procedures
- Foreign Currency Exchange
- How do I offer employee discounts and record them in G1?
- How do I stop a special from automatically applying to every order?
- I can’t apply a special to an order
- No Sale Button
- Orders tab view
- Overriding price and tax
- Paying using a credit account
- Preventing Cash Closes with open orders
- Refunding and voiding orders
- Selling a membership
- Setting up the auto gratuity feature
- Setup E Range Integration
- Taking an event deposit
- Taking payment and completing an order
- Tournament pay-in and pay-out
- Utilizing rainchecks
Products
- Creating a Quick Add list
- Creating open priced items
- Creating product packages
- Deleting levels within Product Hierarchy
- G1 – Cart Fee Creation
- G1 Inclusive Taxing
- How do I add a new product?
- How do I edit multiple products at the same time?
- How do I find a product?
- How do I give a customer a complimentary product?
- How do I print barcode labels?
- Installing and using DYMO 450 label printers
- Making a non-taxed product
- Managing vendors
- Moving levels within Product Hierarchy
- Product Hierarchy: Location vs. brand managed
- Setting up Inventory alerts
- Setup E Range Integration
- Taking inventory manually
- Utilizing Purchase Orders
- Utilizing Quick Add folders
- Viewing, creating, and editing within Product Hierarchy
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2020
2019
2018
2017
2016
System requirements
Rate management
Tee times & reservations
- Adding a Shotgun to the tee sheet
- Adding a title & message on the tee sheet
- Adjusting player quantities
- Assigning a green fee to a reservation
- Blocking tee times
- Booking a tee time
- Canceling and modifying tee times
- Checking in a customer
- Configuring the tee sheet
- Creating a second group booking
- Cut/copy and pasting tee times
- Enabling and utilizing squeeze times
- How to issue a Raincheck for a course prepaid round – G1
- Removing a prepaid reservation from the tee sheet – G1
- Reservation types
- Setting up cart count
- Setting up recurring tee times
- Tee sheet payment symbols
- Utilizing digital cart agreements
- Utilizing Group Pay
- Utilizing Multi-Pay
- Utilizing player slot coloring
- Utilizing rainchecks
- Utilizing the booking details screen
- Utilizing the No Show modal
- Utilizing the Print tee sheet feature
- Utilizing the tee sheet blade
- Weather widget
Marketing tab
- Copying a special
- Creating a discount special
- Creating and using "Cost +" specials
- Customizing logos
- How do birthday specials work?
- How do I offer employee discounts and record them in G1?
- How do I restrict when specials can be redeemed?
- How do I stop a special from automatically applying to every order?
- I can’t apply a special to an order
- Utilizing loyalty rewards and points
Troubleshooting
- Enlarging View in G1
- Firefox printer settings
- Firefox printer settings- Citizen 651 – Ethernet
- Firefox printer settings- Citizen 651 USB
- How to clear your cache
- Installing an older version of Mozilla Firefox
- Installing and using DYMO 450 label printers
- Resolving Receipt Printing Issues in Mozilla Firefox v82.0.3
- Setting up silent printing on Firefox
- Temporary WebEx Support Link