F&B item management
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The following documentation will explain how to manage items within Reservations Food & Beverage.
Changing item quantity
After adding an item to a tab, you can increase the quantity by clicking on the item in the touch menu interface.
Alternatively, you can select the item from the tab and then click the “QTY” button. This will allow you to increase or decrease the quantity of the item.
Changing item price
You can update the price of any item in much the same way. Select the item you want to update and then click the “Price” button.
Updating the price is contingent on that item being configured to allow a discount during item setup.
Deleting an item
Just like in previous versions of the software, once an item has been “tabbed” it can not simply be deleted from that tab.
Selecting an item and hitting “delete,” either on the keyboard or the button at the bottom of the screen, creates a duplicate item with a quantity of -1.
This creates a more thorough paper trail of additions and subtractions to an invoice. Prior to an item being sent to a tab it can be deleted without issue.
Changing item seats
GolfNow Reservations 2016 includes the ability to split an invoice into multiple seats. This makes it easier to split a table before payment if needed.
Add items to new seat
- To add a new seat, simply hit the “seat” button, then “add.” Begin adding items to that seat.
- You can jump to a different seat by clicking on the corresponding seat number on the left side of the tab.
Move items between seats
- If you need to move items from one seat to another, select that item, then click the “seat” button.
- Select the “change seat” action, then pick the seat and quantity you want to move.
Sharing an item between seats
- You can now split the cost of a single item between seats. For example, if a group splits an appetizer, you can evenly split that item across multiple seats.
- Add the item that will be shared to the invoice.
- Select that item from the invoice and hit the “Item” button at the bottom.
- Select “Share.”
- If you don’t have multiple seats created yet, use the “New Seat” button to add a seat.
- The item is now split over the two seats.
- To further split, add additional seats and ensure the blue check mark is beside them. You’ll see the fraction change accordingly.
Adding a note to an item
The ability to add a note to any item – a feature found in previous versions – is still available in GolfNow Reservations 2016.
- The “Note” button is now housed under the “Item” button.
- Select the item you need to add a note to, then press the “Item” button.
- Hit “Add Note” and type your note for that item.
Support categories
CC and GC processing
- Credit card on profile (ETS)
- Credit card on profile (Vantiv)
- How to process a credit card with ETS
- How to process a credit card with Vantiv
- How to Process Credit Card and Cash in the Same Transaction
- How to Process Credit Card and Gift Card in Same Transaction
- How to Process Debit Card (EMV Chip)
- How to Process Debit Card (Mercury)
- How to Use Debit PIN Pad (USA)
- How to use ETS gift card interface
- How to use Moneris gift card interface
- How to use Vantiv gift card interface
Customers
- Credit card on profile (ETS)
- Credit card on profile (Vantiv)
- Exporting a customer database
- How to Add Photo to Customer Profile
- How to Customize the Customer List
- How to Manage No-Show Customers
- How to Merge Customer Types
- How to Merge Customers
- How to Remove Bad Emails from Customer Profiles
- How to Setup a Parent/Child AR Relationship
- How to Setup and Use Entry Order
- How to Setup New Customer Type
- How to Setup Tax Exempt Customer
- How to Use Customer Audit (Merge)
- Notes functionality
- Setting up customer type discounts
- Severing parent-child accounts
GolfNow internet
- How to Change Internet as Master Times
- How to Change Online Booking Threshold
- How to Create a GolfNow Internet Profile
- How to Re-Sync GolfNow Internet
- How to Revert HST Tax (Canada Only)
- How to Setup GolfNow Internet Rules
- How to Setup Mobile Booking
- How to Setup Push Profiles
- How to Show Prices Online
Barcode scanners
- Metrologic Scanner – Vista, 7, and 8 (64-bit)
- Metrologic Scanner – Windows 7 and 8 (32-bit)
- Metrologic Scanner – Windows Vista (32-bit)
- Metrologic Scanner – Windows XP
- Reconfiguration Barcodes
- Xenon Optical Scanner – Vista, 7, and 8 (64-bit)
Credit card swipes
Personal data terminal
- How to Perform Physical Inventory with PDT
- LDX10 – How to Perform Inventory
- LDX10 – Windows Vista/7/8 – Installation Guide
- LDX10 – Windows XP – Installation Guide
- M5000 – Flash Upgrade 2.0
- M5000 – Installation Guide
- M5000 – Manual Import Procedure
- M5900 – PDT Quick Reference Guide
- M5900 – Windows 7 – Installation Guide
- M5900 – Windows XP – Installation Guide
Pole display
Printers
- CT-S300 – Error Lights
- CT-S300 – Ethernet – XP/Vista
- CT-S300 – Near Paper Sensor
- CT-S300 – Windows 7 (USB)
- CT-S300 – Windows 8 (USB)
- CT-S300 – Windows Server 2003 (Parallel)
- CT-S300 – Windows Vista (USB)
- CT-S300 – Windows XP (Parallel)
- CT-S300 – Windows XP (USB)
- CT-S310 – Ethernet
- CT-S310 – Windows 7
- CT-S310 – Windows 8
- CT-S310 – Windows Vista
- CT-S310 – Windows XP
- CT-S310/S300 – Logo Procedure
- CT-S651 – Ethernet
- CT-S651 – Logo Procedure
- CT-S651 – Windows 7
- CT-S651 – Windows 8
- CT-S651 – Windows Vista
- CT-S651 – Windows XP
- idp3210 – Windows XP (Parallel)
- Printer support
- Samsung SRP-270 (V1.2.1)
- Samsung SRP-275/SRP-270 (V3.1)
- Slow Printing Receipt
Touch screens
Marketing
- How to Add Pictures to an Email Template
- How to Book a MyNet Reservation
- How to Create Address Label – Word 2007
- How to Create Mail Merge Letters – Word 2007
- How to Run GolfNow Internet Performance Reports
- How to Setup Credit Card Restrictions (Online Booking)
- How to Setup Dashboard Account
- How to Setup Email Account
- How to Setup GolfNow Internet Specials
- How to Setup Social Media Integrations
- How to Setup Submission Forms
- How to Setup Tee Time Confirmation Messages
- How to Use Mail Merge Fields
- How to Use the Customer Pick List
Accounts receivable and billing
- Accounts Receivable (A/R) Reports
- How to Apply Charges Using Billing Wizard
- How to Generate Statements Using Billing Wizard
- How to Setup 3rd-Party Billing
- How to Setup a New Billing Class
- How to Use Minimums (AR)
- Recurring billing – Applying charges
- Recurring billing – Automated minimum charges
- Recurring billing – Automated statements
- Severing parent-child accounts
Awards, credits, gift certificates, misc.
- How to Clear Golf Shop Credits
- How to Print Awards and Credits Balances on Receipt
- How to Setup Awards Program
- How to Setup Coupons
- How to Setup Golf Shop Credits
- How to Use Paper Gift Certificates
Food and beverage
- Applying F&B suggested gratuity and reporting
- Applying F&B suggested gratuity and reporting
- Configuring and applying discounts
- Discount Button Setup
- Discount by Item
- Discount by Seat
- Discount by Table
- F&B item management
- F&B menu configuration
- F&B suggested gratuity
- F&B item management
- F&B menu configuration
- F&B suggested gratuity
- Food & Beverage options
- Food & Beverage options
- How to merge open tickets – 2015 and lower
- How to merge open tickets – 2016
- How to use the closed ticket screen
- How to use the open tickets screen
- How to use the quick sale screen
- Invoice association
- Menu category setup
- Menu navigation
- Move an Invoice
- Setting up modifier groups
- Split Invoice by Seat
- Splitting invoices to multiple seats
- Table map creation
- Table map usage
- Time clock administration
- Time clock usage
- Touch screen default
Inventory management
- How to Create a Purchase Order
- How to Manage Back Ordered Merchandise
- How to Negative Receive Merchandise
- How to Perform a Physical Inventory
- How to Receive Merchandise
- How to Setup and Use Vendors
Sales items
- Configuring and applying discounts
- How to Assign Green Fee Colors
- How to Change Tax Rate
- How to Discontinue a Sales Item
- How to Setup a Green Fee Sales Item
- How to Setup a Non-Inventory Sales Item
- How to Setup a Package Item
- How to Setup an Inventory Sales Item
- How to Setup an Open Priced Sales Item
- How to Setup and Use Tag Alongs
- How to Sort and Filter Sales Items
- How to Use Copy Next (Sales Items)
- How to Use Item Labels
- How to Use UPC Codes
- Sales item filter
- Tax exemption less than a specified amount
- Using an External Credit Card Processor and Integrated Gift Card
Shopping cart
- Credit card on profile (ETS)
- Credit card on profile (Vantiv)
- How to Add Tips to Transactions
- How to Find Items in the Shopping Cart
- How to Manage RC Admin Button
- How to Manage Tabs/Open Tickets
- How to merge open tickets – 2015 and lower
- How to Postdate Transactions
- How to Return and Exchange Sales Items
- How to Ring in AR Transactions
- How to Setup and Use Paid Out Tender
- How to Setup Customer Discounts
- How To Setup Hot Keys
- How to Setup the Cart Agreement Form
- How To Use Online Store
Day end management
- Creating and utilizing Accounting classes
- How to Fix Bad Cash Closes
- How to Post a Cash Close
- How to run Reports using Tasks in GolfNow Reservations 2015
POS—reports
- Accounts Receivable (A/R) Reports
- GL Interface (Quickbooks, Peachtree, Businessworks)
- How to Generate Spreadsheets Reports
- How to Run Cash Shortage/Overage (Variance) Report
- How to Run the Utilization Report
- How to Setup Reporting Structure
- Sales report – F&B table
- Sales report – F&B table
- Sales report – time
Tee sheet-reports
Miscellaneous
- How to Block the Schedule
- How to Create Cart Signs
- How to edit Message of the Day
- How to issue a raincheck for prepaid reservations
- How to Issue Rainchecks
- How to Reconcile Course Prepaid Rounds in GNR
- How to Squeeze Tee Times
- How to Use Tee Sheet Flags
- How to Use the Pop-Up Calendar
- Utilizing the compact ribbon
Modification
- How to Add Back 9 Availability
- How to Add Lessons to Schedule
- How to Purge Schedule
- How To Setup Courses
- How to Setup Linked 9’s
- How to Setup Linked 9's
- Season Template Utility