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CT-S310/S300 – Logo Procedure

Configuring the Image

For best results, the logo chosen to be loaded into the receipt printer should not contain complex graphics, and should look good in two color rendering (black and white). Letterhead logos are generally a good fit, but if you have any questions, please contact Fore! Reservations Customer Support at or call 844-800-4653.

  1. Open Windows Paint (Start | All Programs | Accessories | Paint).
  2. Go to File | Open and browse to the logo image file.
  3. Go to Image | Attributes.
  4. Make sure the width of the logo is 575 pixels or smaller (this is the width of the receipt paper).
  5. Center the logo in the middle of the image.
  6. Save the image in a location you can reference later in the procedure.

Download Utility

Click here to download the Printer Utility

Installing Citizen POS Printer Utility

  1. Download and extract the file to the desktop.
    Run setup.exe.
  2. Click Next on the Welcome screen.
  3. Click Next on the Destination Folder window.
  4. Click the Install button to begin installation.
  5. Click Finish when the installation is complete.
  6. Loading Logo Into Printer
  7. Start > Programs > CITIZEN > POS Printer Utility > POS Printer Utility.
  8. Select Printer Setup on the left. Choose the Printer Name CT-S310, and the USB Interface Option.
  9. Click the Detail button. Select the USB port associated with the printer (most likely USB001). Click OK.
  10. Select Logo Setup on the left.
  11. Click Image Selection. Browse to and open the picture file created earlier in this procedure.
  12. When the image appears in the box, click the Add button. If the Add button is not available, the Display option may need to be changed to monochrome, then click Add.
  13. In the Registration Logo Data section, place a check next to image and click Register.
  14. Be patient while the data is transmitted to the printer. The image should print on a receipt.
  15. Click OK to the message saying that the data transmission has completed.
  16. Click Exit when finished.
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